On-Premises and VoIP Business
Phone Systems

Enhance your communication experience and cost efficiency with cutting-edge business phone system solutions from North Shore


Eliminate communication hurdles that hold back your growth

Businesses often struggle with communication bottlenecks that hamper internal and external interactions. Internally, information silos and unclear directives create confusion and missed opportunities. Meetings become unproductive and employees feel disconnected, leading to low morale and inefficiency. Externally, unanswered calls frustrate customers and impact revenue.

North Shore Technologies’ robust business phone systems address these challenges. Choose our on-premises systems to centralize communication, fostering collaboration and tightening security. Or, opt for our VoIP systems to enjoy cost-effective scalability and flexibility, enable remote work, and manage calls effortlessly.

Both options enhance communication efficiency, leading to a more productive workforce and happier customers. Empower your team and enhance client interactions with reliable business phone systems, expertly implemented by North Shore Technologies’ skilled IT professionals. No disruptions, no downtime — just immediate access to cutting-edge communications with significant cost savings.

Trust in our over 20 years of experience providing quality business phone systems and services throughout the Northeast Ohio area.


Empower your business with feature-rich phone solutions that tackle communication challenges right at the source

By investing in a robust communication system, you can unlock a world of improved efficiency, customer satisfaction, and employee engagement, setting your business on the path to success.

However, choosing the right system depends on your specific needs. Carefully consider your user base, call volume, budget, and desired features to make the best choice for your business. To help you choose the right business phone solutions for your business, take a look at the following benefits of on-premises and VoIP solutions.

premises phone system

On-Premises Phone Systems

  • Traditional, physical phone systems
  • Ideal for businesses with specific security and compliance requirements
  • Local infrastructure for enhanced control and customization
  • Reliable, in-house management of phone systems
  • Dedicated hardware for robust performance and reliability
  • Suited for businesses with stable, on-site IT infrastructure
voip phone system

VoIP Phone Systems

  • Cloud-powered scalable solution
  • Flexible and customizable features to meet the unique needs of your business
  • With call forwarding for efficient call handling and automatic call logging for streamlined records
  • Seamless integration with everyday business productivity tools
  • Cost-effective solution with predictable bills
  • Enhanced mobility and flexibility with remote accessibility

Not sure which business phone system is right
for your business?

Our business IT experts can help you find the one that solves your communication woes.


Why do Northeast Ohio businesses trust North Shore Technologies as their telecommunications services provider?

Since 2002, we have been providing businesses in Northeast Ohio with productivity-boosting, cost-cutting telecommunications solutions. Using our extensive knowledge and years of industry experience, we customize the right phone system for every business and make the entire process smooth, efficient, and hassle-free.

When you partner with North Shore, you can expect the following benefits:

Expert guidance with a local touch

North Shore Technologies has been a steadfast ally of Northeast Ohio businesses since 2002, providing enterprise-grade solutions and comprehensive support.

Diverse expertise across sectors

Our expertise spans a multitude of sectors, including K-12 schools, healthcare facilities, retailers, and more, ensuring tailored solutions for a diverse landscape of businesses and organizations.

Tailored solutions for optimized technology

Empower your business with optimized technology processes that deliver both enhanced efficiency and tangible cost savings.

Collaborative communication approaches

Experience an open communication style and a jargon-free approach that fosters collaboration. Together, we work to swiftly resolve any issues your business encounters.

Proactive problem-solving

Our commitment to proactive problem-solving extends beyond symptom treatment. By identifying and addressing the underlying cause, we ensure lasting solutions and minimize the risk of future disruptions.

Strong vendor partnerships

Benefit from our robust partnerships with industry leaders. Gain access to the best technology solutions and preferential terms to empower your path to success.

Frequently Asked Questions

On-premises phone systems involve physical hardware installed at your location, providing localized control and customization. VoIP, on the other hand, relies on internet connectivity, offering scalability and flexibility with features such as remote access. The choice depends on your business preferences and infrastructure.

The best choice depends on several factors, including your business size, IT infrastructure, and desired level of control. On-premises phone systems offer greater control and security, which is ideal for those who handle sensitive data and large call volumes. Meanwhile, VoIP phone systems are cost-effective and scalable, making them perfect for remote teams and businesses with fluctuating call volumes.

North Shore Technologies provides both on-premises business phone systems and VoIP solutions. Our offerings cater to diverse business needs, allowing you to choose the system that aligns best with your requirements.

Plus, you don’t have to worry about migrations. We have extensive experience migrating businesses from outdated or incompatible systems to the latest technology. Our seamless transition process minimizes downtime and ensures your communication functions smoothly throughout the switch.

Yes, our phone systems are designed for seamless integration with a variety of business productivity tools. This includes features such as automatic call logging and integration with CRM systems, enhancing your overall workflow and efficiency.

What’s more, we tailor each system to your unique needs and budget. We provide a comprehensive consultation to understand your specific requirements and recommend the optimal solution, whether it's a standalone system, integration with existing infrastructure, or a hybrid approach.

We offer tiered maintenance plans to ensure your system runs smoothly. Our skilled technicians handle ongoing updates, troubleshoot any issues, and provide proactive monitoring to identify and address potential problems before they disrupt your operations.

Let’s discuss your technology needs

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North Shore Technologies

  • 428 Fairgrounds Road,
    Painesville, OH 44077
  • Phone: 440-392-9928