In 2010, Avaya completed the purchase of Nortel including the Norstar, Meridian, and BCM line of phone systems. Avaya has decided not to continue selling the Nortel range of products. However, North Shore can program and support your Nortel Phone System. We can provide onsite service in Northeastern Ohio. Nortel Networks has been out of business since 2005, so new replacement parts will not be made in the future.
North Shore still has many of these parts. We also have reconditioned Nortel main control units (PBXs) that can be substituted for certain situations and configurations. However, if there is a major failure, we would recommend upgrading to an Avaya IP Office or VoIP phone system rather than spending what amounts to a large percentage of the purchase price on used equipment or service.